Fair and transparent refund process
At Sartha, we are committed to providing high-quality services and ensuring our users have a smooth experience. However, we understand that there may be instances where you need to raise a refund request. Please read our refund policy carefully to understand the terms and conditions for refunds.
We strive to deliver excellent counseling services through our team of professional counselors. If you feel that the service provided did not meet your expectations due to issues like incomplete guidance or unprofessional behavior by our counselor, you can request a refund.
Our digital products, such as eBooks and Predictor Tools, are non-refundable. These are downloadable, informational resources or AI-driven tools, and once purchased, cannot be returned or exchanged.
Please ensure you review the product description and features carefully before purchasing.
In case of technical issues (e.g., inability to access the eBook or Predictor Tool), please contact us at support@sartha.in or WhatsApp Us and we will resolve the issue promptly.
The refund request must be submitted via email to support@sartha.in within 7 days of the purchase.
We will verify your claim to ensure the issue was due to a lapse in our service quality. If verified, a full refund will be processed.
For refund requests or questions, please contact us at:
Email: support@sartha.in
Phone: +91 72030 86849